Operating as the lead point of contact for day to day customer interactions, the account manager is responsible for building and maintaining strong, long-lasting customer relationships. Account management responsibilities include negotiating contracts and agreements, connecting with key business executives and stakeholders to assess and resolve customer requests. Accounts managers liaise between customers and cross-functional internal teams, to ensure the timely delivery of orders, according to customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations. A successful Account manager should collaborate with our internal teams to achieve sales quotas and grow our business.
Duties and Responsibilities
Qualifications, Knowledge, Skills, & Abilities
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.