Santa Cruz Nutritionals

Retail Account Product Manager

Sales - Santa Cruz, CA - Full Time

Job Summary

Assist in day-to-day account management of US retail customers. This role acts as the primary liaison and support team member between internal departments and our external retail sales team.


Duties and Responsibilities

  • Assist in the management of retail packaging including graphic design, Research and Development (R&D) initiatives, regulatory approvals and claim substantiation, new item set-up to include input into retailer portals and internal data management systems,  packaging and component changes, promotion packs, PDQ’s and other displays, unique components.
  • Respond to retailer and distributor inquiries including supplier questionnaires, pricing requests, product specifications, stability data, samples, Certificate of Analysis (COA), Quality Assurance (QA), Good Manufacturing Practices (GMP) audit reports, Corrective and Preventative Action (CAPA), lab test results, photography, item features & benefits etc.
  • Coordinate shipment of booth supplies and product samples to retail sales team and trade shows. 
  • Other duties as assigned.


Qualifications, Knowledge, Skills, & Abilities

  • Bachelor’s Degree in Communications, Marketing, Business or other related field
  • Minimum 2 years’ experience in consumer products industry
  • Experience supporting US Retail Customers in the Food, Drug, Mass, and/or Club channels
  • Excellent analytical skills
  • Must be able to coordinate diverse activities and have strong organizational skills
  • Good communications skills and the ability to work well with others
  • Proficiency in Microsoft Office, Adobe Creative Suite, etc


Physical Requirements

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


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